How do you file a complaint on MahaRERA?
Register on the MahaRERA portal, fill the complaint form (Form A), attach your agreement, payment proofs and correspondence, choose the relief you want, and pay a ₹5,000 fee online. MahaRERA aims to decide complaints within 60 days of admission, though real timelines are often longer. You can also try its conciliation forum first.
Step by step
- Send a written notice first (recommended). Not legally required, but a 15 to 30 day demand letter by email and registered post often settles the issue and strengthens your case.
- Register on the MahaRERA portal with email, mobile and PAN.
- Fill Form A with project registration number, promoter, facts and relief sought. Keep the first upload within the page limit; bulky annexures can follow after the case number is allotted.
- Pay the fee (₹5,000) and note the complaint number.
- Attend hearings, usually by video conference.
What can MahaRERA order?
| Forum | What it can give you |
|---|---|
| MahaRERA (the Authority) | Refund with interest, interest for delayed possession, directions to the promoter |
| Adjudicating Officer | Compensation for loss |
| Conciliation forum | A negotiated settlement, registered as an order |
| Appellate Tribunal (appeal) | Review of an order; appeal within 60 days |
Conciliation: the faster route
MahaRERA's conciliation forum pairs a buyers' representative and a builders' representative to help both sides settle. It is voluntary and without prejudice; if it fails, you continue with the formal complaint. A settlement recorded there can be enforced like an order.
Why this matters before you buy
Complaints are visible on every project's MahaRERA page. A few complaints in a large project is common; what matters is what they concern and how they were resolved. See how to read a MahaRERA page.
Frequently asked questions
What is the MahaRERA complaint fee?
₹5,000, paid online when you file.
How long does MahaRERA take to decide a complaint?
The law targets 60 days from admission, but many cases take several months depending on hearings and the issues involved.
Can I get a refund through MahaRERA?
Yes. If the promoter fails to deliver as agreed, MahaRERA can order a refund with interest; compensation is decided by the Adjudicating Officer.
Is there a time limit to file a RERA complaint?
File as soon as possible. Practitioners generally work within three years of the cause of action.
Sources
- iPleaders (May 2026): RERA complaint procedure, step by step
- MahaRERA
- Moneylife: MahaRERA conciliation
General information, not legal, tax or financial advice. Rules and rates change; confirm with the sub-registrar, your bank or a chartered accountant before acting.